CSC invites Referrals for Capacity Management (CFS)

Here is an opportunity to refer your friends . Only short listed candidates will be called for an interview. Refer the CVs asap!!

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WORK LOCATION:  Chennai / Hyderabad

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AREAS:  Capacity  Management(Cross Functional Services)

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EXPERIENCE, CHARACTERISTICS & KEY SELECTION CRITERIA:

Educational / Professional Qualification (Preferable):

• Bachelors degree in IT, Engineering, Accounting, Maths or Statistics
• Completion of ITIL Foundations & IT Service Management Practitioner: Capacity Management (highly regarded)
• Excellent Communication skills

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Willingness to work in shifts including Night Shifts.

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Capacity  Management Knowledge and Skill requirements:

• Understanding of Capacity Management processes
• Ability to identify and investigate performance issues and resource bottlenecks on Windows 2003 & 2008, Unix, AIX or AS400 servers
• Understanding of Windows Virtualization concepts, BMC Performance Assurance Tools/BMC Perceiver/BMC visualize , Tivoli Monitoring tools and Axibase (Plus)
• Knowledge of Performance Monitor and ability to analyse performance monitor logs and identify capacity issues.
• Experienced in Capacity Forecasting , Capacity Modeling , ITIL Service Lifecycles and Processes.
• Experience of having implemented service improvements for capacity management processes with tangible benefits delivered.
• Forecasting expertise based on trend (component, application, business) information as well as business forecast information to determine IT asset requirements in a 3 and 12 month period

Experience

• 5+ years of overall IT experience.
• Has knowledge of monitoring tools like Tivoli, Unicenter, BMC Patrol.
• Operational and/or process support experience highly regarded.
• Has experience effectively dealing with multiple teams within a the organization