Manager– Technology Infrastructure | YES BANK | Delhi Mumbai |

Saturday, October 31, 2009

Dear All,
Pls send your updated resume to Mitesh.Tolia@ The JD has been pasted below.
Positions: 2 ( 1 Mumbai, 1 Delhi)
Joining: Immediate

Job Profile for Manager– Technology Infrastructure

Core Responsibilities

1. Monitor adherence to SLA with service providers (Wipro, Reliance, Sify, Bharti). Ensure Application availability as per SLA.

2. Provide technology support to various business functions.

3. Track usage of software license and compliance.

4. Fulfillment of user requests at various branches .

5. Review system utilization and monitor the activity of following administrators: Windows/Unix/ Network/Security /Database.

6. Ensure application availability as per SLA.

7. Monitor data centre operations on a daily basis.

8. Procurement of equipment.

9. Document processes of data centre.

Relationship Management

External: Prospective & Current Vendors, System Service Providers,

Internal: User community, TSG Team.

Minimum Requirements

Education & Relevant Experience:

· Graduate in Science

· 4+ years of experience in managing systems and providing support to users.

· Possess understanding of technology related to Networking, Storage, High-end Servers, Operating Systems

· Certification in Networking/MS Windows Server (MSCE or equivalent)

Specific Knowledge:

· Knowledge on various protocols like TCP/IP, Windows architecture.

· Understanding and exposure of criticality of Data Centre operations.


· Project Management skills.

· Capable to guide & direct during situations to handle system related problems.

· Team worker with focused on Internal / external Customer Satisfaction.

· Process Documentation development.

· Escalation skills to senior Management and able to create a good knowledge base within the system for proactive problem resolution


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