Position Vacant: Customer Engineer/Sr. Customer Engineer - HCL Infosystems

Saturday, May 15, 2010

Position Vacant: Customer Engineer/Sr. Customer Engineer.


Company Profile: HCL Infosystems, India's premier information enabling & integration company offers its customers technology solutions across multiple platforms. With employee strength of 4500 and turnover of 11400 Cr., the company is poised for higher growth.

HCL Infosystems Limited, the IT Pioneer, invites you to be part of its customer support force (Computer Hardware, Networking & System Integration)

Job Description: 1. Hardware Maintenance (Onsite) / Customer Support. 2. Technical Areas: Should possess good knowledge of Hardware Trouble Shooting Techniques. 3. Desktop/Server support (Including Windows, Novell, NT, Unix, etc.).

Desired Profile: 1. The person should be good in customer handling. 2. Demonstrate empathy when addressing customer problems and concerns. 3. Develops and demonstrates a general understanding of our customer's requirements of the computer systems and other support expectations.
Experience: 1 to 6 years.

Functional Area: It-Hardware/ Telecom/ Technical Staff/ Support.

Location: Across India.

Education: UG - Diploma - Specialization in E&C or Electrical Engineering. BE/B.Tech - E&C or Electrical.

Reference: CE/Preferred Location (Mention in the Subject Line).

Name: HR Manager

E-Mail: hrdsso@hcl.in

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